Frequently Asked Questions (FAQ)
1. What types of gym equipment do you offer?
We provide a wide range of gym equipment, including weights, resistance bands, benches, power racks, cardio machines, and functional training gear. Our collection is suitable for both professional gym setups and home workout spaces.
2. Are your products suitable for commercial gyms?
Yes, all of our equipment is designed to meet the rigorous demands of commercial gyms while being versatile enough for personal use. Our products are built with durability, safety, and performance in mind.
3. How can I choose the right equipment for my home gym?
We recommend considering your fitness goals, available space, and training style. Our customer support team is always available to guide you in selecting the best products tailored to your needs.
4. Do you offer warranties on your equipment?
Yes, we stand behind the quality of our products. Most of our equipment comes with a manufacturer’s warranty that covers defects in materials and workmanship. Please refer to the specific product page for warranty details.
5. How do I maintain and care for my gym equipment?
Each piece of equipment comes with detailed maintenance instructions. Generally, we recommend regular cleaning, lubrication where necessary, and checking for wear and tear to ensure optimal performance and longevity.
6. What is your return policy?
We want you to be satisfied with your purchase. We offer a hassle-free return policy within 30 days of delivery for unused items in their original condition. For more information, visit our Returns & Exchanges page.
7. Do you provide installation services?
Yes, for larger or more complex equipment, we offer installation services at an additional cost. Our team can ensure that your equipment is set up safely and correctly.
8. How long does shipping take?
Shipping times vary based on your location and the items ordered. Typically, orders are processed within 2-3 business days and shipped within 5-7 business days. You will receive tracking information once your order has been dispatched.
9. Can I track my order?
Absolutely! Once your order is shipped, we will send you an email with tracking details. You can use this information to track your package on our carrier’s website.
10. Do you offer financing options?
Yes, we provide flexible financing plans to make your gym equipment more accessible. Check out our financing page for more information on available payment plans and eligibility.
11. How do I contact customer support?
You can reach our dedicated support team via email at support@puscaspower.com or through our online contact form. We’re here to assist you with any questions or concerns.
12. Do you ship internationally?
Yes, we offer international shipping to selected countries. Shipping rates and delivery times vary, so please check our shipping policy or contact our support team for specific information.
We’re committed to making your fitness journey seamless and successful. If you have more questions, feel free to get in touch!
