Frequently Asked Questions (FAQ)
1. What types of gym equipment do you offer?
We provide a wide range of gym equipment, including weights, resistance bands, benches, power racks, cardio machines, and functional training gear. Our collection is suitable for both professional gym setups and home workout spaces.
2. Are your products suitable for commercial gyms?
Yes, all of our equipment is designed to meet the rigorous demands of commercial gyms while being versatile enough for personal use. Our products are built with durability, safety, and performance in mind.
3. How can I choose the right equipment for my home gym?
We recommend considering your fitness goals, available space, and training style. Our customer support team is always available to guide you in selecting the best products tailored to your needs.
4. Do you offer warranties on your equipment?
Yes, we stand behind the quality of our products. Most of our equipment comes with a manufacturer’s warranty covering defects in materials and workmanship. Warranty details are included in the box at delivery.
5. How do I maintain and care for my gym equipment?
Each piece of equipment comes with detailed maintenance instructions. We recommend regular cleaning, lubrication where necessary, and checking for wear and tear to ensure optimal performance and longevity.
6. What is your return policy?
We offer a 14-day return policy for packages that have not been opened. For detailed information, please visit our Refund Policy page.
7. How long does shipping take?
Shipping times can take up to 14 days depending on demand. Once your order is processed and shipped, you will receive tracking information to monitor the delivery status.
8. Can I track my order?
Absolutely! Once your order is shipped, we will send you an email with tracking details. You can use this information to track your package on our carrier’s website.
9. Do you offer financing options?
Currently, we do not offer financing options. Full payment is required at checkout.
10. How do I contact customer support?
You can reach our dedicated support team via email at puscaspowerstore@gmail.com
11. Do you ship internationally?
Yes, we offer international shipping to selected countries. Shipping rates and delivery times vary, so please check our Shipping Policy or contact our support team for specific information.
We’re committed to making your fitness journey seamless and successful. If you have more questions, feel free to get in touch!
